Syncro

History

99.651% Uptime
Processing delays with Smart Ticket Search
Services / Background Workers
No events for 11 days!
Attachment Uploads Unavailable
Services / Background Workers
Outgoing Emails Degraded
2 Affected Services:
No events for 10 days!
Outgoing Email Issue
2 Affected Services:
No events for 5 days!
Documents failing to print via AutoPrinter
Services / Background Workers
No events for 4 days!
RMM Agent is Experiencing Delays
2 Affected Services:
Outgoing Emails Degraded
2 Affected Services:
No events for 5 days!
Ticket Page 500
Services / Application Server
No events for 5 days!
Syncro has identified an issue preventing email notifications from sending
Services / Third Party Services
No events for 3 days!
Limited - Downtime Scheduled Maintenance - Offline Alerting
3 Affected Services:
No events for 22 days!
Certificate Expired
3 Affected Services:
No events for 2 days!
Issue Being Monitored: Intermittent Agents Offline
Services / Agent
No events for 9 days!
Limited-Downtime Scheduled Maintenance - Offline Alerting
3 Affected Services:
No events for 13 days!
Limited-Downtime Scheduled Maintenance - Offline Alerting
3 Affected Services:
No events for 6 days!
Limited-Downtime Scheduled Maintenance - Offline Alerting
3 Affected Services:
No events for 14 days!
Limited-Downtime Scheduled Maintenance - Offline Alerting
3 Affected Services:
No events for 4 days!
Some Tickets and Select Reports not loading for certain users
Services / Application Server
No events for 18 days!
No-Downtime Scheduled Maintenance - Offline Alerting
2 Affected Services:
No events for about 2 months!
No-Downtime Scheduled Maintenance - Offline Alerting
2 Affected Services:
No events for about 2 months!
No-Downtime Maintenance on Syncro RMM Servers
2 Affected Services:
No events for 7 days!
No-Downtime Maintenance on Syncro RMM Servers
2 Affected Services:
No events for 14 days!
Scheduled Maintenance - Syncro Platform potentially unavailable for up to 15 minutes
2 Affected Services:
No events for 6 days!
No-Downtime Maintenance on Syncro RMM Servers
Services / Background Workers
No events for 3 days!
Resolved Background Workers: Scripting, Scheduled Reports, and Notifications
Services / Background Workers
No events for 11 days!
Delays with PSA imports
Services / Background Workers
No events for 7 days!
Hardware Security Keys Unavailable
Services / Third Party Services
No events for 8 days!
Issue Being Investigated: False Reporting of Agents Offline
Services / Agent
No events for 6 days!
Copy Paste Unavailable for Rich Text
Services / Application Server
Phone and chat support unavailable
Services / Third Party Services
No events for 1 day!
[Resolved] Inbound Email Delays due to incident with upstream provider
Services / Background Workers