Third Party Services
Behavior issue where the Xero Invoice Sync process may result in a 500 Internal Server Error.
While working with Xero towards a full resolution of sync errors that some users are seeing, we have identified another, underlying issue that has also generated sync errors in some accounts. We are continuing to work towards a robust solution that fully resolves any remaining sync errors caused by this issue and prevents these kinds of errors from occurring in the future.
We are still working with Xero to urgently resolve sync errors that some users are receiving. We apologize for any business disruption you may be experiencing in the meantime.
We are continuing to work with Xero to urgently resolve sync errors that some users are receiving. We apologize for any business disruption you may be experiencing in the meantime.
We are partnering with Xero directly to restore Xero integration functionality for affected accounts. While we don’t currently have an ETA, we are working diligently to restore access as quickly as possible.
While monitoring the status of Xero sync, we have identified a small number of accounts which may still be experiencing issues syncing invoices to Xero. We are investigating further and will update when we know more.
Xero Sync is now working as expected. Affected accounts may need to re-authenticate to Xero to restore functionality. We are taking additional steps in partnership with Xero to help avoid this situation in the future. We will continue to monitor for the time being to ensure continued stability.
We are partnering with Xero directly to restore Xero integration functionality for affected accounts. While we don’t currently have an ETA, we are working diligently to restore access as quickly as possible.
We are actively working on refining and enhancing our authentication process with Xero to ensure it more closely aligns with their documented integration requirements.
We are currently investigating the behavior issue to determine resolution. In the meantime, affected users may experience delays or failures in invoice syncing.
Further updates will be provided as we learn more. If you’re encountering this issue, please report it through the appropriate support channel so we can track impact and prioritize resolution accordingly.