Third Party Services
Syncro has identified an issue preventing email notifications from sending
After 24 hours of monitoring this issue has been fully resolved.
We have identified the issue with email deliverability and worked towards resolving the matter. We are currently monitoring to ensure that all is working as expected.
We apologize for any inconvenience this may have caused and appreciate your patience.
We will provide further updates as soon as possible. Thank you for your continued understanding.
Our team continues to monitor this situation and has identified the issue with the underlying third party Syncro uses to send emails. We are diligently working with them to resolve the issue.
Updates regarding our email functionalities:
Domain Verification: We are experiencing an issue with creating new verified domains. This functionality is not working as expected at the moment, and our engineering team is actively investigating the cause.
Email Deliverability: We are seeing some successful email deliverability from the platform. We are closely monitoring the situation to ensure that emails continue to reach their intended recipients without any disruption but degraded behavior is intermittent.
Collaboration with Email Provider: We are in communication with our email service provider to address and rectify the underlying issue. Our priority is to restore full functionality.
We are actively working to resolve this problem. Please note that BYO SMTP is currently unaffected.
We apologize for any inconvenience this may cause and will provide updates as soon as possible.