Background Workers

Backgrounding Tools failing to connect

Resolved

Backgrounding Tools sessions are working as expected, and the service is fully operational. Thank you for your patience while we worked to resolve this issue.

Monitoring

We have deployed a fix and are starting to see that Background Tools sessions are working as expected. Some agents are currently reconnecting, so there may be some delays while connections are re-established. We are continuing to monitor to ensure that the service is fully operational.

Investigating

We are experiencing an issue with Syncro Backgrounding Tools failing to connect. We are working to investigate and restore functionality as quickly as possible.