Historik

99,995% Oppetid

Ingen begivenheder i cirka en måned!

No-Downtime Maintenance on Syncro RMM Servers 22. mar 2024 kl. 17:00–19:00 PDT

2 berørte tjenester:

Services / Background Workers
Services / Agent

Ingen begivenheder i 7 dage!

No-Downtime Maintenance on Syncro RMM Servers 15. mar 2024 kl. 17:00–19:00 PDT

2 berørte tjenester:

Services / Background Workers
Services / Agent

Ingen begivenheder i 14 dage!

Scheduled Maintenance - Syncro Platform potentially unavailable for up to 15 minutes 1. mar 2024 kl. 16:00–16:15 PST

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i 6 dage!

No-Downtime Maintenance on Syncro RMM Servers 23. feb 2024 kl. 16:00–17:30 PST

Services / Background Workers

Ingen begivenheder i 3 dage!

Resolved Background Workers: Scripting, Scheduled Reports, and Notifications 20. feb 2024 kl. 06:25–11:04 PST

Services / Background Workers

Ingen begivenheder i 11 dage!

Delays with PSA imports 8. feb 2024 kl. 18:57 PST

Services / Background Workers

Ingen begivenheder i 7 dage!

Hardware Security Keys Unavailable 1. feb 2024 kl. 15:18–16:27 PST

Services / Third Party Services

Ingen begivenheder i 8 dage!

Issue Being Investigated: False Reporting of Agents Offline 22. jan 2024 kl. 08:39–24. jan 2024 kl. 09:34 PST

Services / Agent

Ingen begivenheder i 6 dage!

Copy Paste Unavailable for Rich Text 18. jan 2024 kl. 08:27–09:21 PST

Services / Application Server

Phone and chat support unavailable 28. sep 2022 kl. 10:02–18. jan 2024 kl. 08:27 PST

Services / Third Party Services

Ingen begivenheder i en dag!

[Resolved] Inbound Email Delays due to incident with upstream provider 15. jan 2024 kl. 10:00–16. jan 2024 kl. 15:30 PST

Services / Background Workers

Ingen begivenheder i cirka en måned!

Pushover integration experiencing downtime 4. dec 2023 kl. 10:44 PST

Services / Third Party Services

Ingen begivenheder i 16 dage!

Outbound SMS Outage 20. okt 2023 kl. 12:26–17. nov 2023 kl. 16:36 PST

Services / Application Server

Ingen begivenheder i en dag!

Users Unable to Login due to Cloudflare Challenges 16. nov 2023 kl. 06:31–08:29 PST

Services / Application Server

Ingen begivenheder i en dag!

Intermittent 500 errors when accessing Syncro pages 14. nov 2023 kl. 13:28–14:02 PST

Services / Application Server

Ingen begivenheder i 15 dage!

syncromsp.com is down 30. okt 2023 kl. 13:06–13:40 PDT

Services / Application Server

Splashtop Service Interruption: Remote Desktop Services 30. okt 2023 kl. 07:25–08:23 PDT

Services / Third Party Services

Ingen begivenheder i 10 dage!

SentinelOne falsely detecting Syncro service runner as a threat 19. okt 2023 kl. 11:01 PDT

Services / Agent

Ingen begivenheder i en dag!

Limited-Downtime Scheduled Maintenance of RMM Services on 10/18 18. okt 2023 kl. 05:00–08:00 PDT

Services / Background Workers

Ingen begivenheder i 13 dage!

Agent installer intermittently times out. 4. okt 2023 kl. 05:29–09:25 PDT

Services / Agent

Ingen begivenheder i 7 dage!

Customer Portal MFA - 500 Error 27. sep 2023 kl. 06:46–09:04 PDT

Services / Application Server

Ingen begivenheder i 5 dage!

No-Downtime Maintenance on Syncro 21. sep 2023 kl. 17:00–19:00 PDT

Services / Background Workers

Ingen begivenheder i 3 dage!

Background Workers are Degraded 18. sep 2023 kl. 06:38–10:58 PDT

Services / Background Workers

Ingen begivenheder i 2 dage!

Scheduled Maintenance - RMM Services 15. sep 2023 kl. 17:00–18:00 PDT

Services / Background Workers

Issues with running scripts 15. sep 2023 kl. 07:48–11:17 PDT

Services / Agent

Ingen begivenheder i en dag!

Issues signing into Syncro due to Cloudlfare in specific regions 14. sep 2023 kl. 06:08–06:44 PDT

2 berørte tjenester:

Services / Application Server
Services / Third Party Services

Ingen begivenheder i 4 dage!

Scheduled Maintenance - RMM Services 9. sep 2023 kl. 21:45–22:45 PDT

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i 2 dage!

Delays with new Syncro Agent installs completing their first sync 7. sep 2023 kl. 12:21–13:53 PDT

Services / Application Server

No-Downtime Maintenance on Syncro 6. sep 2023 kl. 17:00–19:00 PDT

Services / Background Workers

Ingen begivenheder i 11 dage!

Limited-Downtime Scheduled Maintenance of Backgrounding Tools 26. aug 2023 kl. 02:00–02:30 PDT

2 berørte tjenester:

Services / Application Server
Services / Agent

Ingen begivenheder i 2 dage!

Interruption to Quickbooks Desktop Licensing 22. aug 2023 kl. 14:47–23. aug 2023 kl. 08:21 PDT

Services / Third Party Services

Ingen begivenheder i 20 dage!

No-Downtime Maintenance on Syncro 2. aug 2023 kl. 17:00–19:00 PDT

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i en dag!

Ticket Views Unavailable 1. aug 2023 kl. 06:33–10:13 PDT

Services / Application Server

Ingen begivenheder i 6 dage!

Assets falsely reporting offline 25. jul 2023 kl. 12:38–16:40 PDT

Services / Application Server

July 25, 2023 Incident: Assets falsely reporting offline 25. jul 2023 kl. 12:30–14:30 PDT

Services / Application Server

Ingen begivenheder i 4 dage!

Scheduled Reports Maintenance 17. jul 2023 kl. 09:00–21. jul 2023 kl. 14:00 PDT

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i 2 dage!

Delays with scheduled tasks 19. jul 2023 kl. 07:16–07:28 PDT

Services / Background Workers

Rich Text feature incorrectly rolled out to Partner accounts 18. jul 2023 kl. 13:00–14:00 PDT

Services / Application Server

Ingen begivenheder i en dag!

Quickbooks Online disconnecting for certain accounts once a day 15. jul 2023 kl. 12:30–17. jul 2023 kl. 12:30 PDT

Services / Third Party Services

Ingen begivenheder i 4 dage!

Backgrounding Tools (Syncro Live) not loading successfully 12. jul 2023 kl. 17:42–18:06 PDT

Services / Application Server

Ingen begivenheder i 15 dage!

Monitoring reports of Bitdefender incorrectly flagging the Syncro agent as suspicious 22. jun 2023 kl. 17:58–27. jun 2023 kl. 11:15 PDT

Services / Third Party Services

Ingen begivenheder i en dag!

RMM services experiencing service outage 25. jun 2023 kl. 14:38–15:57 PDT

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i 12 dage!

AWS Service Degradation - No Syncro Impact Currently 13. jun 2023 kl. 13:43 PDT

Services / Third Party Services

Ingen begivenheder i 6 dage!

No-Downtime Scheduled Maintenance - Report PDFs 7. jun 2023 kl. 11:00–11:30 PDT

Services / Application Server

Ingen begivenheder i en dag!

No-Downtime Scheduled Maintenance - Report PDFs 6. jun 2023 kl. 11:00–11:30 PDT

Services / Application Server

Investigating delayed notification emails 5. jun 2023 kl. 09:27–11:35 PDT

Services / Third Party Services

Ingen begivenheder i 4 dage!

Investigating issue where page changes opening in new tabs 1. jun 2023 kl. 09:28–09:53 PDT

Services / Application Server

Ingen begivenheder i en dag!

Issues with RMM Functionality 30. maj 2023 kl. 10:38–11:09 PDT

3 berørte tjenester:

Services / Application Server
Services / Background Workers
Services / Agent

Ingen begivenheder i 3 dage!

Intermittent False Offline Alerts 26. maj 2023 kl. 13:12–13:35 PDT

Services / Background Workers

Ingen begivenheder i en dag!

Delay in Background Job Processing 25. maj 2023 kl. 08:00–10:00 PDT

3 berørte tjenester:

Services / Application Server
Services / Background Workers
Services / Agent

Ingen begivenheder i 6 dage!

No-Downtime Scheduled Maintenance 18. maj 2023 kl. 12:00–13:00 PDT

2 berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen begivenheder i 5 dage!

Scheduled Maintenance - RMM Services 12. maj 2023 kl. 16:00–17:00 PDT

Services / Background Workers

Ingen begivenheder i 7 dage!

Intermittent Issues with Agent Features 4. maj 2023 kl. 12:03– 5. maj 2023 kl. 10:58 PDT

2 berørte tjenester:

Services / Application Server
Services / Agent

No-Downtime Maintenance on Syncro PSA Servers 4. maj 2023 kl. 10:00–14:00 PDT

Services / Background Workers

Ingen begivenheder i 2 dage!

No-Downtime Maintenance on Syncro RMM Servers 2. maj 2023 kl. 11:05–14:00 PDT

Services / Background Workers