Historie

99,995% oppetid

Ingen hendelser i rundt 1 måned!

No-Downtime Maintenance on Syncro RMM Servers mar 22, 2024 5:00 –7:00 PDT

2 Berørte tjenester:

Services / Background Workers
Services / Agent

Ingen hendelser i 7 dager!

No-Downtime Maintenance on Syncro RMM Servers mar 15, 2024 5:00 –7:00 PDT

2 Berørte tjenester:

Services / Background Workers
Services / Agent

Ingen hendelser i 14 dager!

Scheduled Maintenance - Syncro Platform potentially unavailable for up to 15 minutes mar 1, 2024 4:00 –4:15 PST

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 6 dager!

No-Downtime Maintenance on Syncro RMM Servers feb 23, 2024 4:00 –5:30 PST

Services / Background Workers

Ingen hendelser i 3 dager!

Resolved Background Workers: Scripting, Scheduled Reports, and Notifications feb 20, 2024 6:25 –11:04 PST

Services / Background Workers

Ingen hendelser i 11 dager!

Delays with PSA imports feb 8, 2024 6:57 PST

Services / Background Workers

Ingen hendelser i 7 dager!

Hardware Security Keys Unavailable feb 1, 2024 3:18 –4:27 PST

Services / Third Party Services

Ingen hendelser i 8 dager!

Issue Being Investigated: False Reporting of Agents Offline jan 22, 2024 8:39 –jan 24, 2024 9:34 PST

Services / Agent

Ingen hendelser i 6 dager!

Copy Paste Unavailable for Rich Text jan 18, 2024 8:27 –9:21 PST

Services / Application Server

Phone and chat support unavailable sep 28, 2022 10:02 –jan 18, 2024 8:27 PST

Services / Third Party Services

Ingen hendelser i 1 dag!

[Resolved] Inbound Email Delays due to incident with upstream provider jan 15, 2024 10:00 –jan 16, 2024 3:30 PST

Services / Background Workers

Ingen hendelser i rundt 1 måned!

Pushover integration experiencing downtime des 4, 2023 10:44 PST

Services / Third Party Services

Ingen hendelser i 16 dager!

Outbound SMS Outage okt 20, 2023 12:26 –nov 17, 2023 4:36 PST

Services / Application Server

Ingen hendelser i 1 dag!

Users Unable to Login due to Cloudflare Challenges nov 16, 2023 6:31 –8:29 PST

Services / Application Server

Ingen hendelser i 1 dag!

Intermittent 500 errors when accessing Syncro pages nov 14, 2023 1:28 –2:02 PST

Services / Application Server

Ingen hendelser i 15 dager!

syncromsp.com is down okt 30, 2023 1:06 –1:40 PDT

Services / Application Server

Splashtop Service Interruption: Remote Desktop Services okt 30, 2023 7:25 –8:23 PDT

Services / Third Party Services

Ingen hendelser i 10 dager!

SentinelOne falsely detecting Syncro service runner as a threat okt 19, 2023 11:01 PDT

Services / Agent

Ingen hendelser i 1 dag!

Limited-Downtime Scheduled Maintenance of RMM Services on 10/18 okt 18, 2023 5:00 –8:00 PDT

Services / Background Workers

Ingen hendelser i 13 dager!

Agent installer intermittently times out. okt 4, 2023 5:29 –9:25 PDT

Services / Agent

Ingen hendelser i 7 dager!

Customer Portal MFA - 500 Error sep 27, 2023 6:46 –9:04 PDT

Services / Application Server

Ingen hendelser i 5 dager!

No-Downtime Maintenance on Syncro sep 21, 2023 5:00 –7:00 PDT

Services / Background Workers

Ingen hendelser i 3 dager!

Background Workers are Degraded sep 18, 2023 6:38 –10:58 PDT

Services / Background Workers

Ingen hendelser i 2 dager!

Scheduled Maintenance - RMM Services sep 15, 2023 5:00 –6:00 PDT

Services / Background Workers

Issues with running scripts sep 15, 2023 7:48 –11:17 PDT

Services / Agent

Ingen hendelser i 1 dag!

Issues signing into Syncro due to Cloudlfare in specific regions sep 14, 2023 6:08 –6:44 PDT

2 Berørte tjenester:

Services / Application Server
Services / Third Party Services

Ingen hendelser i 4 dager!

Scheduled Maintenance - RMM Services sep 9, 2023 9:45 –10:45 PDT

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 2 dager!

Delays with new Syncro Agent installs completing their first sync sep 7, 2023 12:21 –1:53 PDT

Services / Application Server

No-Downtime Maintenance on Syncro sep 6, 2023 5:00 –7:00 PDT

Services / Background Workers

Ingen hendelser i 11 dager!

Limited-Downtime Scheduled Maintenance of Backgrounding Tools aug 26, 2023 2:00 –2:30 PDT

2 Berørte tjenester:

Services / Application Server
Services / Agent

Ingen hendelser i 2 dager!

Interruption to Quickbooks Desktop Licensing aug 22, 2023 2:47 –aug 23, 2023 8:21 PDT

Services / Third Party Services

Ingen hendelser i 20 dager!

No-Downtime Maintenance on Syncro aug 2, 2023 5:00 –7:00 PDT

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 1 dag!

Ticket Views Unavailable aug 1, 2023 6:33 –10:13 PDT

Services / Application Server

Ingen hendelser i 6 dager!

Assets falsely reporting offline jul 25, 2023 12:38 –4:40 PDT

Services / Application Server

July 25, 2023 Incident: Assets falsely reporting offline jul 25, 2023 12:30 –2:30 PDT

Services / Application Server

Ingen hendelser i 4 dager!

Scheduled Reports Maintenance jul 17, 2023 9:00 –jul 21, 2023 2:00 PDT

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 2 dager!

Delays with scheduled tasks jul 19, 2023 7:16 –7:28 PDT

Services / Background Workers

Rich Text feature incorrectly rolled out to Partner accounts jul 18, 2023 1:00 –2:00 PDT

Services / Application Server

Ingen hendelser i 1 dag!

Quickbooks Online disconnecting for certain accounts once a day jul 15, 2023 12:30 –jul 17, 2023 12:30 PDT

Services / Third Party Services

Ingen hendelser i 4 dager!

Backgrounding Tools (Syncro Live) not loading successfully jul 12, 2023 5:42 –6:06 PDT

Services / Application Server

Ingen hendelser i 15 dager!

Monitoring reports of Bitdefender incorrectly flagging the Syncro agent as suspicious jun 22, 2023 5:58 –jun 27, 2023 11:15 PDT

Services / Third Party Services

Ingen hendelser i 1 dag!

RMM services experiencing service outage jun 25, 2023 2:38 –3:57 PDT

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 12 dager!

AWS Service Degradation - No Syncro Impact Currently jun 13, 2023 1:43 PDT

Services / Third Party Services

Ingen hendelser i 6 dager!

No-Downtime Scheduled Maintenance - Report PDFs jun 7, 2023 11:00 –11:30 PDT

Services / Application Server

Ingen hendelser i 1 dag!

No-Downtime Scheduled Maintenance - Report PDFs jun 6, 2023 11:00 –11:30 PDT

Services / Application Server

Investigating delayed notification emails jun 5, 2023 9:27 –11:35 PDT

Services / Third Party Services

Ingen hendelser i 4 dager!

Investigating issue where page changes opening in new tabs jun 1, 2023 9:28 –9:53 PDT

Services / Application Server

Ingen hendelser i 1 dag!

Issues with RMM Functionality mai 30, 2023 10:38 –11:09 PDT

3 Berørte tjenester:

Services / Application Server
Services / Background Workers
Services / Agent

Ingen hendelser i 3 dager!

Intermittent False Offline Alerts mai 26, 2023 1:12 –1:35 PDT

Services / Background Workers

Ingen hendelser i 1 dag!

Delay in Background Job Processing mai 25, 2023 8:00 –10:00 PDT

3 Berørte tjenester:

Services / Application Server
Services / Background Workers
Services / Agent

Ingen hendelser i 6 dager!

No-Downtime Scheduled Maintenance mai 18, 2023 12:00 –1:00 PDT

2 Berørte tjenester:

Services / Application Server
Services / Background Workers

Ingen hendelser i 5 dager!

Scheduled Maintenance - RMM Services mai 12, 2023 4:00 –5:00 PDT

Services / Background Workers

Ingen hendelser i 7 dager!

Intermittent Issues with Agent Features mai 4, 2023 12:03 –mai 5, 2023 10:58 PDT

2 Berørte tjenester:

Services / Application Server
Services / Agent

No-Downtime Maintenance on Syncro PSA Servers mai 4, 2023 10:00 –2:00 PDT

Services / Background Workers

Ingen hendelser i 2 dager!

No-Downtime Maintenance on Syncro RMM Servers mai 2, 2023 11:05 –2:00 PDT

Services / Background Workers