Agent

Script and RMM delays

Resolved

Scripting and RMM performance remain fully stable. Task processing queues have returned to normal parameters. This incident is now resolved. We appreciate your patience while our team worked to investigate and restore full functionality.

Monitoring

Scripting and RMM performance have returned to normal operating parameters. We will continue monitoring to ensure system stability.

Problem Identified

The root cause of the delay has been identified and a fix has been deployed. Latency remains higher than normal, but performance is actively improving. We will continue to monitor the situation closely.

Investigating

We’re seeing delays of up to 2 hours with script processing, script results, asset installation, and some other RMM-related tasks. We’re taking action to remediate the delays while investigating the root cause.