Application Server
Agents falsely reporting offline
The team is closely monitoring agent status. The issue has been resolved, agent status is returning to normal operation.
The team has identified the issue and is working on restoring the normal offline alert behavior.
The team is still actively investigating the issue. We will continue to update as we investigate.
We’re experiencing an issue where agents are falsely reporting offline. The team is investigating the issue and has paused offline alerts while the issue is under investigation to mitigate false offline alerts.