Third Party Services

Syncro access degraded for some Customers

Gelöst

This incident has been resolved by our upstream provider. Access to Syncro is working as expected.

Beobachtung

Our Third Party upstream provider, has resolved the issue that was preventing some users from accessing Syncro or causing slow load times. Access to Syncro should now be back to normal. We are monitoring to confirm everything stays stable.

Problem identifiziert

We are aware of an issue with our upstream provider, Cloudflare, that is affecting some Syncro users. Affected users may see browser errors such as ERR_TIMED_OUT or ERR_EMPTY_RESPONSE. Syncro’s servers remain stable and functional. We are monitoring the issue and will provide updates as we receive them.