Application Server
Ticket Communications are not functioning
Ticket communications are functional and stable. This incident is resolved. We will continue to monitor to ensure ongoing stability.
We’ve deployed a fix and have verified that ticket communications are operational once again. We apologize for the disruption to your business. We will continue to monitor to ensure stability.
We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the cause and is working to immediately resolve the issue.