Syncro

Agent

  1. Überblick
  2. Services
  3. Agent
  4. Problem

Reports of the Syncro Agent Version update attempting to uninstall applications

Gelöst

The latest agent release continues to operate as expected. This issue is resolved. We will continue to monitor to ensure system stability.

Beobachtung

The agent update has been successfully deployed to all online assets. Devices that are currently offline will receive the update automatically upon their next connection. We will continue to monitor to ensure system stability.

Problem identifiziert

We are deploying an agent release which prevents unexpected application uninstalls. This update is rolling out now, though it may take up to 24 hours before all assets are affected. We will continue to monitor to ensure stability.

Problem identifiziert

Our engineers have identified the issue and are working on a fix, which we’ll soon be deploying in a new agent release.

Untersuchung

Our Engineering team is investigating reports of the Syncro Agent Version update attempting to uninstall applications.