Application Server
Ticket Views Unavailable
At approximately 6:21 am EST our engineering team released a change meant to fix an issue with certain ticket views not loading properly. This change caused ticket views to be unavailable for any user not in the Team Plan Early Access program. The engineering team reverted the change to restore access to all Ticket Views. We are evaluating our QA process to determine why this testing was missed and to ensure that this does not happen again.
The team has successfully resolved the issue. If you encounter any further problems, please do not hesitate to contact our support team for assistance.
The team has successfully identified the issue and is presently monitoring the resolution progress.
Multiple reports of Ticket views no longer being available have surfaced. Our team is currently investigating the issue and will provide further updates as soon as they become available.