Third Party Services
Reports of Syncro failing to load for partners located in the UK
The team is confident that the issue regarding UK region DNS connectivity has been resolved.
If you have continued issues connecting to Syncro, please reach out to help@syncromsp.com
The team has determined the cause of these page loading failures are UK region DNS issues. As a workaround connecting to a VPN or alternative interconnection will resolve the issue.
The team is continuing to investigate reports of failed communication with Syncro. At this time, we have confirmed that using a hotspot or potentially connecting to an alternative internet service provider has resolved the issue.
The team is currently investigating reports of Syncro app loading failures for partners located within the UK.