This issue has been Resolved.
We are seeing that our development team’s mitigations for the connection issues are working. We’re continuing to monitor this closely for any further issues. Please feel free to reach out to us at help@syncromsp.com with any additional questions.
The development team is continuing their all-hands work to address the connection problems we’re seeing. We have updates in various stages of completion and are getting them out as quickly as we can.
The development team is continuing to work on the issue. We have some potential fixes that are being validated for deployment.
The development team has identified the issue and are working on a fix to get this resolved as soon as possible.
We’re seeing that the connection issues persist. We are working with our upstream partner to determine the cause of the issue and get it addressed.
We’ve identified the issue with our hosting provider that is causing the connection issue. We are seeing things beginning to improve and will update again shortly.
We are investigating reports of the site not loading. We will update here as we get more information.