Application Server
Syncro agent online presence issues
Our development team has released a fix for the issue with our online presence monitor and we’re seeing systems reporting online as expected now. We’ll continue to monitor for any further issues.
Thanks for your continued patience with this. Please feel free to contact us at help@syncromsp.com with any questions or concerns.
The issue with the online presence monitor is ongoing— our developers are working on a fix currently.
We’ll continue to post updates as we have more information.
We’re seeing issues with our online status indicator for Syncro Agents. Syncro agents in the system are currently reporting offline. Syncro Live is still accessible on online systems while in this state.
We’re currently investigating the issue and will continue to share updates as we have more information.